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General Questions
What is Frakture?

Frakture is the future of nonprofit data management and helps organizations be nimbler by automating time-consuming data processes. Are you frustrated with your constituent data being stored in multiple systems or that your systems don’t talk to each other? Let's talk.

What Frakture is not.

Frakture is not an agency. We are not consultants. We are not a CRM. We do not provide insights into your data. Frakture is agency and vendor agnostic and an expert in data operations and management.

Why do I need Frakture?

Frakture will eliminate the human errors involved in moving large amounts of data and save yourself tons of time with manual data manipulation, we should talk.

What problems are you solving for clients?

Our work with nonprofits fall into 4 main categories: INTEGRATIONS We sync data between over a hundred nonprofit systems. Our work is different than a traditional point to point integration. Frakture’s Bots sync a limited set of fields between systems. The bots focus on people, transaction and messaging data. REPORTING Frakture has standard reports and also helps clients set up a 3rd party reporting suite like Google Data Studio, PowerBI, Tableau and more. COMMUNICATION Frakture helps you manage segments of people between systems. For example, you have a group of people defined in your email system that you want to push out to both a Custom Facebook Audience as well as for an SMS campaign. Frakture pushes the people both directions and manages constituent communication preferences/unsubscribes. CUSTOM PROJECTS - Transaction reconciliation between systems. - List cleaning, deduping, householding and CASS standardization

What problems are you solving for clients?
INTEGRATIONS

We sync data between over a hundred nonprofit systems. Our work is different than a traditional point to point integration. Frakture’s Bots sync a limited set of fields between systems. The bots focus on people, transaction and messaging data.

REPORTING

Frakture has standard reports and also helps clients set up a 3rd party reporting suite like Google Data Studio, PowerBI, Tableau and more.

COMMUNICATION

Frakture helps you manage segments of people between systems. For example, you have a group of people defined in your email system that you want to push out to both a Custom Facebook Audience as well as for an SMS campaign. Frakture pushes the people both directions and manages constituent communication preferences/unsubscribes.

CUSTOM PROJECTS

Including : Transaction reconciliation between systems & List cleaning, deduping, householding and CASS standardization

Data Warehousing & Automation
Who hosts and manages the Data Warehouse?

The data warehouse is hosted by Amazon Web Services and managed by Frakture. If you already have your own data warehouse, you can give us access to it, and we will deploy Frakture in it.

Why Does My Organization Need a Data Warehouse?

Think about what would be possible if all your data was centrally located and standardized. When data is warehoused: Reporting is fast and accurate You can easily produce cross-channel reports. You can use as many systems as you want.- You don't have to create custom fields in all of your systems, you can keep the data in its original system, connect the data in the warehouse and only sync the data that is mission-critical. Nothing is lost during the system transition.

Can you automate data coming in from Google Analytics (or X system)?

Yes. We have Bots for over 40 end-point systems and we’re building new Bots every week.

Can you automate data coming in from Google Analytics (or X system)?

Yes. We have Bots for over 40 end-point systems and we’re building new Bots every week.

What’s the difference between using Frakture’s Dashboards and using a reporting visualization or business intelligence tool such as Tableau, PowerBI, Wave, Slemma, Google Data Studios?

Frakture has standard dashboards for email and fundraising. If you need customizations, that’s what these tools are great for. And, Frakture is great at preparing and standardizing the data that is used by one of these tools. Frakture’s Bots do all that boring work so you can spend your time building and analyzing the reports.

How do you work with Tableau, PowerBI, Wave, Slemma, Google Data Studios or other data visualization tools?

If you already use one of these data visualization tools, you are intimately familiar with the work that goes into loading the data into the tool. Frakture can execute a daily refresh of the data, giving you more time to prepare reports and analyze and gain insights from the data. Frakture has a few standard reports, but if you need something more customized, ask us about our partners who help clients with reports.

Bots
What is a Bot?

For the non-techie among us, just think of it as a robot in your computer that automates things. A Bot is really good at routine data jobs such as every day downloading a transaction file, sorting, filtering and appending source codes. Bots are really good at highly repetitive data jobs, but they aren’t very good at jobs that require a human brain. They also aren’t magic, but sometimes they seem that way. Bots specialize in people, transaction and messaging data.

How do the Bots access systems?

There are three ways that Frakture’s Bots access systems. Our preferred method is to do a direct database read. Our secondary method is to use an existing API. If neither of those methods are available, the Bots are trained to log into the user interface.

I see you have Bots for Facebook, LinkedIn and Twitter. Can you tell me the social media handles of the people on my email list?

Frakture can assist you with advertising on these platforms. For example, Frakture can push your recent donors to a custom audience and can refresh that group daily. Frakture’s Bots are also great at pulling down data to report out on ad campaigns. Frakture does not pull any profile information of people on these platforms. There are other companies who specialize in that.

Pricing Questions
When my data set grows, does this impact my costs with Frakture?

No. Frakture does not charge based on volume or quantity of data. We will host your data warehouse at no additional cost and you always have the option to host your own warehouse.

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Want to see what Frakture can do your organization?

Contact us today to arrange a demo.